FREQUENTLY ASKED QUESTIONS
Product Information
Simply use a soft damp cloth to wipe any unexpected messes. For tougher stains you can use a small amount of mild soap.
Yes, our diaper bags are covered by a 1 year warranty. Our warranty covers hardware and manufacturer defects on items purchased through our website or an authorized dealer.
To clean the exterior of the bag, you can wipe the bag down with a damp cloth. To clean the inside of the bag, you can wipe with a cloth with warm water and baby detergent, then air dry. AVOID alcohol based products on interior and exterior
Each diaper bag includes a changing pad, stroller strap and purse strap.
The Mia weighs 2.6 lbs. The Sophia weighs 2.8 lbs. The Olivia weighs 3.1lbs
Many customers fit their pumps easily in our bags! Please refer to the dimensions listed for each bag to make sure it will fit your specific pump.
The Mia holds up to a 13” laptop. The Sophia and Olivia holds up to a 15” laptop.
Step 1: Connect your fully charged power bank to the built-in data line in the backpack
Step 2: Plug your existing phone cord into the exterior USB port
Step 3: Plug your phone in using your existing phone cord
Shipping
Yes! We proudly offer international shipping worldwide. Shipping rates are calculated at checkout based on your location and selected shipping method. Please note that international delivery times may vary due to customs processing in your destination country. Current estimated transit times range from 2–15 business days, depending on the shipping option selected at checkout. All orders are processed within 2 business days before being handed off to the carrier. Once shipped, you will receive tracking information so you can securely follow your package all the way to delivery.